Question 1

Are we the right fit?

Accepted Answer

We are a great match if you are ready to define what health means to you! I focus on wholesome ingredients, custom menus, and thoughtful flavors. We specialize in allergy-friendly cooking, specific diets, and personalized healthy eating that feels effortless. If you're looking for heavily processed meals, fast food or large- scale catering, we may not be the best fit.

Question 2

What services do you offer?

Accepted Answer

Personal chef services, weekly meal prep, ingredient prep, unpackaged snack prep, small dinner parties, birthday parties

Question 3

How does the meal prep process work?

Accepted Answer

Inquiry & Questionnaire
Free Consultation Call
Kitchen Walk Through
Meal Plan Creation
Schedule Cook Day

Question 4

Do you cook in my home or deliver meals?

Accepted Answer

We cook all meals in your home. This ensures everything is as fresh as possible and tailored to your needs.

Question 5

Do I need to provide groceries or equipment?

Accepted Answer

We will bring all the groceries for your meals. We cook in your kitchen, so having basic pots, pans, and utensils is all that is needed. If any special equipment is required, we will let you know in advance.

Question 6

Do you clean up after cooking?

Accepted Answer

Yes, I always leave your kitchen tidy! After cooking, I clean the dishes, counters, stovetop, and do a light sweep of the floor so your space is neat and ready to enjoy your meals. Please note that deep cleaning, pest management, or extensive household cleaning is not included in my services. For your comfort and safety, I kindly ask that your kitchen be clean and ready for cooking before I arrive.

Question 7

Do you bring your own cookware?

Accepted Answer

I bring my own professional knives to ensure they are clean, sharp, and safe for clients with food allergies. Aside from knives, I use your kitchen's cookware, appliances, and utensils. I kindly ask that your kitchen be reasonably stocked with basic tools, pots, pans, and baking dishes so I can prepare your meals efficiently.

Question 8

When does a menu have to be confirmed?

Accepted Answer

Menu confirmations are required at least 72 hours before the scheduled service. Please refer to the policies section for more information.

Question 9

What areas do you serve?

Accepted Answer

Serving SF Bay Area
Based in Foster City CA

Question 10

How do I book service with you?

Accepted Answer

Please reach out to
info@cookandcreatebyjessica.com or
(650) 489-8651

Question 11

Do I need to be home during service?

Accepted Answer

No, you don't need to be home. For the first visit, it's helpful if you're available to show me around the kitchen. After that, I can cook while you're out, and if you're home, I just ask that kitchen traffic be kept to a minimum. If you need to grab something, just let me know!

Question 12

How do I book a service?

Accepted Answer

Please contact us via phone or email.
cookandcreatebyjessica@gmail.com 
(650) 489-8651

Question 13

What is your pricing structure?

Accepted Answer

My pricing is package - based and varies by service. Please check each section for details or inquire directly for custom services.

Question 14

What happens if I need to cancel my cooking session?

Accepted Answer

Cancellations made 48 hours or more in advance: No charge will apply. Cancellations made between 24 to 48 hours before the scheduled service: 50% of the full service fee will be charged.
Cancellations within 24 hours or the day of the service: 100% of the full service fee will be charged. Please refer to the cancellation policy for more information.

FAQ

Frequently asked questions